Westpac bank confirms branch closures

September 26, 2016 10:57 pm

Westpac Bank have confirmed the closure of 19 branches throughout New Zealand. A large number of these are based in rural centres. Rural Women New Zealand (RWNZ) is disappointed about these bank closures and the effect on the rural communities they serve.

Westpac has stated that they will put in place some measures to reduce the impact of the closures. See below for the list of services available after the branches close.

RWNZ acknowledges that banking has changed markedly over the past number of years and that perhaps rural towns do not offer a high level of commercial opportunities for banks.

“However, there are still opportunities to explore provision of a mobile unit that can offer banking services, similar to mobile health truck units,” says Wendy McGowan, RWNZ’s National President.

The solutions offered by Westpac Bank do not necessarily meet the needs of elderly people who do not have transport or are unwilling to do their banking online.

Additionally RWNZ is concerned that rural residents living in isolated, remote areas will not have a reliable connection to the internet or mobile phone coverage and be unable to effectively access services online.

Branches affected by closure: 

 

Kamo

Smart ATM
Intend to also install a Business Deposit Unit and Coin Deposit Unit
Dedicated 0800 number for impacted customers
Availability of in-branch seminars to support customers’ transition to new technology

Raglan
Cash Dispensing ATM (retain existing)
Intend to also leave a deposit solution

Work with the community to leave an iPad or computer at a public facility

Digital educator
Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

 

Otorohanga
Cash Dispensing ATM (retain existing)
Intend to also leave a deposit solution
Work with the community to leave an iPad or computer at a public facility
Digital educator
Dedicated 0800 number for impacted customers Availability of in-branch seminars to support customers’ transition to new technology

 

PutaruruSmart ATM
Intend to also install a Business Deposit Unit and Coin Deposit Unit
Work with the community to leave an iPad or computer at a public facility
Digital educator
Dedicated 0800 number for impacted customers
Availability of in-branch seminars to support customers’ transition to new technology

 

Te Aroha

Cash Dispensing ATM (retain existing)

Intend to also leave a deposit solution
Work with the community to leave an iPad or computer at a public facility
Digital educator
Dedicated 0800 number for impacted customers
Availability of in-branch seminars to support customers’ transition to new technology

 

Whangamata

Smart ATM

Intend to also install a Business Deposit Unit and Coin Deposit Unit

Work with the community to leave an iPad or computer at a public facility

Digital educator

Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

 

Cherrywood

Smart ATM, Business Deposit Unit and Coin Deposit Unit

TCR into Tauranga Centre branch

Work with the community to leave an iPad or computer at a public facility

Digital educator

Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

Broadway Ave 24/7 Lobby with Smart ATM, Coin Deposit Unit, Business Deposit Unit and Cash Exchange Machine (retain existing)

Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

 

Wainuiomata

Cash Dispensing ATM (retain existing)

Intend to also leave a deposit solution

Work with the community to leave an iPad or computer at a public facility

Digital educator

Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

 

Waikanae

Smart ATM

Intend to also install a Business Deposit Unit and Coin Deposit Unit

Work with the community to leave an iPad or computer at a public facility

Digital educator

Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

 

Carterton

Smart ATM, Business Deposit Unit and Coin Deposit Unit

Work with the community to leave an iPad or computer at a public facility

Digital educator

Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

 

Takaka
Cash Dispensing ATM (retain existing)

Intend to also leave a deposit solution
Work with the community to leave an iPad or computer at a public facility
Digital educator
Dedicated 0800 number for impacted customers
Availability of in-branch seminars to support customers’ transition to new technology

 

Stoke
Smart ATM, Business Deposit Unit and Coin Deposit Unit
Work with the community to leave an iPad or computer at a public facility
Digital educator
Dedicated 0800 number for impacted customers
Availability of in-branch seminars to support customers’ transition to new technology

 

Fendalton Mall

Cash Dispensing ATM (retain existing)
Digital educator

Dedicated 0800 number for impacted customers
Availability of in-branch seminars to support customers’ transition to new technology

 

Bishopdale
Smart ATM, Business Deposit Unit and Coin Deposit Unit (retain existing)

Digital educator
Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

 

Fairlie
Cash Dispensing ATM (retain existing)
Intend to also leave a deposit solution
Work with the community to leave an iPad or computer at a public facility

Digital educator
Dedicated 0800 number for impacted customers
Availability of in-branch seminars to support customers’ transition to new technology

 

Gardens
Cash Dispensing ATM
Dedicated 0800 number for impacted customers
Availability of in-branch seminars to support customers’ transition to new technology

 

Ranfurly
Cash Dispensing ATM

Intend to also leave a deposit solution
Work with the community to leave an iPad or computer at a public facility

Digital educator
Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

 

Te Anau
Cash Dispensing ATM (retain existing)

Intend to also leave a deposit solution

Work with the community to leave an iPad or computer at a public facility

Digital educator
Dedicated 0800 number for impacted customers

Availability of in-branch seminars to support customers’ transition to new technology

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